Help and account

FAQ

Quick answers about privacy, price, which Macs, voice, agents, and removing Jevie.

Is Jevie private?

What Jevie keeps (notes, memory, clipboard history, routines, the record of every request) stays on your Mac. It counts only numbers and fixed words, never what you typed or said, and sends nothing until you say yes (privacy).

Does what I say leave my Mac?

Dictation is heard on the Mac; nothing you say is sent to be transcribed. A sentence that needs a model or the web goes, with the context it needs, to the model provider, through Jevie Cloud or your own keys.

Does it work offline?

The launcher, files, the clipboard, routines and dictation run on your Mac and send nothing. Web answers and model-written ones need a connection.

Which Macs does it run on?

macOS 14 or later on Apple silicon. It asks for Accessibility, the microphone and Screen Recording when it first needs each, and says why (installing).

What does it cost?

The first week is free, everything in it, with no card and no account. Then Care, at $3.99 a month, pays for Jevie Cloud's work such as research, long tasks and phone pairing. Or paste a key of your own and Jevie is free for good: you pay its usage directly (plans and billing).

Do I need my own API key?

No. Without one, Jevie uses a Jevie Cloud token and the cloud holds the provider keys. A key you set always wins, and you pay that provider directly (keys and accounts).

Does Jevie read my screen?

Only when you let it. Screen Recording is for looking at the screen and for screen memory, if you turn them on; screen memory settings chooses what is captured and which apps never are. Pressing controls in other apps uses Accessibility.

Is there a Windows or phone version?

On Windows the same palette runs with Alt where the Mac says ⌘; acting inside other apps is not built there yet. For your phone, say pair my phone on the Mac and scan the code; pairing is in Pro and Max (phone and Windows).

Which coding agents does it work with?

It starts Claude Code, Codex, Gemini CLI, OpenCode or pi under your own login, follows Claude Code and Codex turn by turn, and shows many others (Cursor, Copilot, Amp, Aider and more) while they run in a terminal (sessions).

Which languages can I speak?

With Parakeet installed (470 MB, offered on the Speech card in Settings), 25 European languages, without saying which. Without it, your Mac's language (voice and dictation).

How is it different from Spotlight, Raycast or Siri?

You never pick a command. Say what you want in one sentence; Jevie finds what it names (an app, a tab, a file, a person) and does it, planning several steps when needed. It works across your apps, your Chrome and your coding agents, and asks before anything you cannot undo (how Jevie decides).

Will it do something I didn't want?

Undoable things, like opening an app or a page, happen at once. Deleting, sending or running a command asks first, until you allow it (approvals).

How do I uninstall it?

Say uninstall Jevie, or right-click Jev → Uninstall Jevie…. One question lists everything it removes; nothing goes until you press Uninstall (uninstalling).

Where do I get help?

Say help, or how do i … to have Jevie answer from these docs. Something broken: troubleshooting or support@jevie.ai.

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Updated 1 November 2026 · Something wrong or missing? Tell us